Privacy & Terms
Last updated: November 2026 · Español
What we collect
- Contact forms. When you ask us to reach out or book a call, we receive what you type: your name, phone, email (optional), company and what you need help with.
- Quote tool. Your statement is read inside your browser. The file itself is never uploaded to us. To show your savings estimate, the page sends us only the totals it read (card sales, number of transactions, total fees and pricing type). If you then ask us to contact you, we also receive a short summary of that report (processor, statement period, totals, the fees it flagged and your estimate) so our team can prepare your quote. Account numbers are hidden before anything is shown or sent.
- Basic site logs. Our server keeps standard technical logs (such as IP address and pages requested) to keep the site secure and stop abuse.
How we use it
Only to answer your request: to call, text or email you about it and to prepare your quote. We don’t sell your information and we don’t share it with advertisers. Our service providers (website hosting and the database that stores requests) handle it only to run the site for us.
Calls, texts and email
When you check the consent box, you agree that Platinum may contact you by phone, text or email about your request. You can ask us to stop at any time by telling us on the call, replying to our message, or calling our support.
How long we keep it
We keep contact requests while we’re working with you and for our business records, and delete them when they’re no longer needed. Ask us anytime to see or delete what we have about you.
Using this site
- Savings shown by the Quote tool are estimates based on your statement, not an offer or a contract. Our team confirms every number, and your actual pricing is what’s in your written quote and agreement.
- Information on this site is general and may change. Product names and logos of software we connect with belong to their owners and don’t imply endorsement.
Contact
Call our support: (970) 433-5039 · Español: (970) 250-5784
Privacidad y términos (español)
Qué recibimos. Lo que escribe en nuestros formularios (nombre, teléfono, correo opcional, empresa y en qué necesita ayuda). En el cotizador, su estado de cuenta se lee dentro de su navegador y el archivo nunca se sube; solo recibimos los totales para calcular su estimado y, si nos pide que le contactemos, un resumen del reporte. Los números de cuenta se ocultan antes de mostrar o enviar algo.
Para qué lo usamos. Solo para atender su solicitud y preparar su cotización. No vendemos su información.
Llamadas, mensajes y correo. Al marcar la casilla, acepta que Platinum le contacte sobre su solicitud. Puede pedirnos que paremos en cualquier momento.
Estimados. El ahorro que muestra el cotizador es un estimado, no una oferta ni un contrato. Nuestro equipo confirma cada número por escrito.
Llame a soporte: (970) 250-5784